*,*::before,*::after{box-sizing:border-box;margin:0;padding:0;}
html{-webkit-text-size-adjust:100%;-webkit-tap-highlight-color:transparent;scroll-padding-top:60px;}
@media(prefers-reduced-motion:no-preference){html{scroll-behavior:smooth;}}
body{font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,'Helvetica Neue',Arial,sans-serif;line-height:1.7;color:#2c2c2c;background:#f8f9fa;font-size:16px;-webkit-font-smoothing:antialiased;overflow-x:hidden;overscroll-behavior-y:none;text-rendering:optimizeSpeed;}
img{max-width:100%;height:auto;display:block;}
a{color:#1a5276;text-decoration:underline;transition:color .2s;-webkit-tap-highlight-color:transparent;}
a:hover{color:#0d3b57;}
ul,ol{padding-left:1.4em;}
h1,h2,h3,h4{font-weight:700;line-height:1.3;color:#1a1a2e;}
h1{font-size:1.6em;}
h2{font-size:1.25em;margin-bottom:.5em;}
h3{font-size:1.1em;margin-bottom:.35em;}
p{margin-bottom:.9em;}
.container{max-width:960px;margin:0 auto;padding:0 14px;}
.section{padding:28px 0;}
.section-alt{background:#fff;}
.section-dark{background:#1a1a2e;color:#e0e0e0;}
.section-dark h2,.section-dark h3{color:#fff;}
.section-dark a{color:#f5c842;text-decoration:underline;}
.section-dark a:hover{color:#ffd966;}
.text-center{text-align:center;}
.section-subtitle{text-align:center;color:#555;max-width:640px;margin:0 auto 20px;}
.cta-subtitle{max-width:580px;margin:0 auto 1em;color:rgba(255,255,255,.8);}
.cta-disclaimer{font-size:.8em;color:rgba(255,255,255,.5);margin-top:1.5em;text-align:center;}
.footer-company{margin-top:8px;font-size:.85em;}
.modal-title{margin-bottom:4px;text-align:center;}
.modal-desc{text-align:center;color:#666;font-size:.88em;margin-bottom:18px;}
.modal-skip{text-align:center;margin-top:12px;}
.modal-skip a{font-size:.85em;color:#888;}
.site-header{background:#1a1a2e;color:#fff;padding:0;position:sticky;top:0;z-index:1000;box-shadow:0 2px 8px rgba(0,0,0,.15);}
.nav-wrap{display:flex;align-items:center;justify-content:space-between;padding:10px 16px;max-width:960px;margin:0 auto;}
.nav-brand{font-size:1.25em;font-weight:700;color:#f5c842;text-decoration:none;letter-spacing:.5px;}
.nav-brand:hover{color:#ffd966;}
.nav-menu{display:none;flex-direction:column;position:absolute;top:100%;left:0;right:0;background:#1a1a2e;padding:8px 0;box-shadow:0 4px 16px rgba(0,0,0,.25);list-style:none;margin:0;z-index:999;}
.nav-menu.active{display:flex;}
.nav-menu li a{display:block;color:#cfd8dc;text-decoration:none;padding:13px 24px;font-size:.95em;transition:all .2s;border-bottom:1px solid rgba(255,255,255,.06);}
.nav-menu li:last-child a{border-bottom:none;}
.nav-menu li a:hover,.nav-menu li a.active{background:rgba(255,255,255,.08);color:#fff;}
.nav-cta{background:#2e7d32!important;color:#fff!important;font-weight:600;margin:8px 16px;border-radius:8px!important;text-align:center;padding:12px 18px!important;}
.nav-cta:hover{background:#1b5e20!important;}
.nav-toggle{display:flex;align-items:center;justify-content:center;background:none;border:none;color:#fff;font-size:1.5em;cursor:pointer;padding:6px 10px;min-width:44px;min-height:44px;-webkit-tap-highlight-color:transparent;}
.hero{background:linear-gradient(135deg,#1a1a2e 0%,#16213e 50%,#0f3460 100%);color:#fff;text-align:center;padding:32px 14px 28px;}
.hero h1{font-size:1.45em;margin-bottom:.3em;color:#fff;line-height:1.25;}
.hero p{font-size:.92em;max-width:640px;margin:0 auto .8em;color:rgba(255,255,255,.85);line-height:1.6;}
.hero-badge{display:inline-block;background:rgba(245,200,66,.15);color:#f5c842;padding:4px 12px;border-radius:20px;font-size:.75em;font-weight:600;margin-bottom:.8em;border:1px solid rgba(245,200,66,.3);}
.hero-stats{display:flex;justify-content:center;gap:14px;margin-top:18px;flex-wrap:wrap;}
.hero-stat{text-align:center;min-width:80px;}
.hero-stat .num{display:block;font-size:1.4em;font-weight:700;color:#f5c842;}
.hero-stat span{display:block;font-size:.72em;color:rgba(255,255,255,.7);line-height:1.3;margin-top:2px;}
.btn{display:block;width:100%;padding:16px 22px;border-radius:12px;font-size:1.1em;font-weight:700;text-decoration:none;cursor:pointer;transition:transform .15s,box-shadow .15s;border:none;line-height:1.4;text-align:center;-webkit-tap-highlight-color:transparent;touch-action:manipulation;-webkit-user-select:none;user-select:none;letter-spacing:.3px;}
.btn-primary{background:linear-gradient(135deg,#2e7d32,#1b5e20);color:#fff!important;box-shadow:0 6px 20px rgba(46,125,50,.4);}
.btn-primary:hover{background:linear-gradient(135deg,#1b5e20,#145218);box-shadow:0 8px 28px rgba(46,125,50,.5);transform:translateY(-2px);color:#fff!important;}
.btn-primary:active{background:#145218;transform:scale(.96);}
.btn-outline{background:rgba(255,255,255,.08);color:#fff!important;border:2px solid rgba(255,255,255,.6);backdrop-filter:blur(4px);}
.btn-outline:hover{background:rgba(255,255,255,.18);border-color:#fff;transform:translateY(-2px);color:#fff!important;}
.btn-outline:active{background:rgba(255,255,255,.2);transform:scale(.96);}
.btn-wa{background:linear-gradient(135deg,#25d366,#128c7e);color:#fff!important;box-shadow:0 6px 20px rgba(37,211,102,.35);font-size:1.15em;padding:17px 24px;animation:btnPulse 2.5s infinite;}
.btn-wa:hover{background:linear-gradient(135deg,#1ebe5d,#0f7a6e);box-shadow:0 10px 36px rgba(37,211,102,.5);transform:translateY(-2px);color:#fff!important;}
.btn-wa:active{background:#0e5520;transform:scale(.96);}
@keyframes btnPulse{0%,100%{box-shadow:0 6px 20px rgba(37,211,102,.35)}50%{box-shadow:0 8px 32px rgba(37,211,102,.55)}}
.btn-group{display:flex;flex-direction:column;gap:10px;margin-top:1em;}
.steps-cta{margin-top:28px;}
.wa-chat{max-width:480px;margin:0 auto;border-radius:12px;overflow:hidden;box-shadow:0 4px 24px rgba(0,0,0,.1);border:1px solid #e0e0e0;}
.wa-chat-header{background:#075e54;color:#fff;display:flex;align-items:center;gap:12px;padding:12px 16px;}
.wa-avatar{width:40px;height:40px;border-radius:50%;background:#075e54;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:.85em;flex-shrink:0;color:#fff;}
.wa-header-info{display:flex;flex-direction:column;}
.wa-header-name{font-weight:600;font-size:.92em;}
.wa-header-status{font-size:.75em;color:rgba(255,255,255,.7);}
.wa-chat-body{background:#e5ddd5;color:#2b2b2b;padding:14px 12px;display:flex;flex-direction:column;gap:6px;min-height:200px;}
.wa-msg{display:flex;flex-direction:column;max-width:85%;}
.wa-msg-in{align-self:flex-start;}
.wa-msg-out{align-self:flex-end;}
.wa-bubble{padding:8px 12px;border-radius:8px;font-size:.88em;line-height:1.5;word-wrap:break-word;background:#fff;color:#303030;}
.wa-msg-in .wa-bubble{background:#fff;color:#303030;border-top-left-radius:0;}
.wa-msg-out .wa-bubble{background:#dcf8c6;color:#303030;border-top-right-radius:0;}
.wa-time{font-size:.68em;color:#5c5c5c;margin-top:2px;align-self:flex-end;}
.wa-msg-in .wa-time{align-self:flex-start;}
.wa-chat-footer{background:#f0f0f0;padding:12px 16px;}
.wa-chat-btn{border-radius:8px;font-size:.95em;}
.tc-stars{font-size:.85em;margin-bottom:8px;letter-spacing:1px;}
.features-grid{display:grid;grid-template-columns:1fr;gap:10px;margin-top:16px;}
.feature-card{background:#fff;border-radius:10px;padding:16px 14px;text-align:center;box-shadow:0 2px 10px rgba(0,0,0,.05);transition:transform .2s,box-shadow .2s;border:1px solid #e8e8e8;}
.feature-card:hover{transform:translateY(-2px);box-shadow:0 6px 18px rgba(0,0,0,.08);}
.feature-icon{font-size:1.6em;margin-bottom:8px;display:block;}
.feature-card h3{color:#1a1a2e;margin-bottom:6px;}
.feature-card p{color:#555;font-size:.9em;margin:0;line-height:1.55;}
.steps{display:flex;flex-direction:column;gap:18px;margin-top:18px;align-items:center;}
.step{width:100%;max-width:300px;text-align:center;position:relative;}
.step-num{display:inline-flex;align-items:center;justify-content:center;width:40px;height:40px;background:#1a1a2e;color:#f5c842;font-weight:700;font-size:1.05em;border-radius:50%;margin-bottom:8px;}
.step h3{margin-bottom:4px;}
.step p{color:#555;font-size:.88em;line-height:1.55;}
.risk-banner{background:#fff3e0;border-left:3px solid #e65100;padding:12px 14px;border-radius:0 8px 8px 0;margin:16px 0;font-size:.8em;color:#4e342e;line-height:1.55;}
.risk-banner strong{color:#bf360c;}
.faq-list{max-width:720px;margin:0 auto;}
.faq-item{border-bottom:1px solid #e0e0e0;padding:12px 0;}
.faq-q{font-weight:600;font-size:.92em;cursor:pointer;display:flex;justify-content:space-between;align-items:center;color:#1a1a2e;gap:10px;min-height:44px;-webkit-tap-highlight-color:transparent;touch-action:manipulation;}
.faq-q::after{content:'+';font-size:1.3em;color:#888;transition:transform .2s;flex-shrink:0;}
.faq-item.open .faq-q::after{content:'−';}
.faq-a{max-height:0;overflow:hidden;transition:max-height .35s ease;color:#555;line-height:1.65;font-size:.85em;}
.faq-item.open .faq-a{max-height:600px;padding-top:8px;}
.testimonials-grid{display:grid;grid-template-columns:1fr;gap:14px;margin-top:18px;}
.testimonial-card{background:#fff;border-radius:10px;padding:20px 18px;box-shadow:0 2px 8px rgba(0,0,0,.05);border:1px solid #eee;}
.testimonial-card p{font-style:italic;color:#444;margin-bottom:10px;font-size:.9em;line-height:1.6;}
.testimonial-author{font-weight:600;color:#1a1a2e;font-size:.85em;}
.trust-row{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-top:14px;}
.trust-badge{display:flex;align-items:center;gap:5px;background:#fff;padding:8px 10px;border-radius:8px;font-size:.72em;color:#555;box-shadow:0 1px 4px rgba(0,0,0,.06);border:1px solid #e8e8e8;line-height:1.3;}
.trust-badge .icon{font-size:1.2em;flex-shrink:0;}
.site-footer{background:#0d1117;color:#a0a0a0;padding:24px 0 70px;font-size:.8em;}
.footer-grid{display:grid;grid-template-columns:1fr;gap:24px;margin-bottom:24px;}
.footer-brand h3{color:#fff;margin-bottom:6px;font-size:1.05em;}
.footer-brand p{color:#9e9e9e;line-height:1.55;}
.footer-col h4{color:#e0e0e0;margin-bottom:8px;font-size:.92em;}
.footer-col ul{list-style:none;padding:0;}
.footer-col li{margin-bottom:5px;}
.footer-col a{color:#9e9e9e;text-decoration:none;transition:color .2s;padding:4px 0;display:inline-block;}
.footer-col a:hover{color:#f5c842;text-decoration:underline;}
.footer-bottom{border-top:1px solid #222;padding-top:14px;text-align:center;}
.footer-bottom p{color:#9e9e9e;margin:4px 0;font-size:.9em;line-height:1.5;}
.footer-bottom a{color:#9e9e9e;text-decoration:underline;}
.footer-bottom a:hover{color:#fff;}
.footer-legal{margin-top:8px;display:flex;flex-wrap:wrap;justify-content:center;gap:4px;}
.footer-legal a{padding:4px 5px;color:#9e9e9e;text-decoration:underline;font-size:.88em;}
.footer-legal span{color:#555;line-height:2;}
.cookie-bar{display:none;position:fixed;bottom:0;left:0;right:0;background:#1a1a2e;color:#fff;padding:14px 16px;z-index:99999;box-shadow:0 -2px 10px rgba(0,0,0,.3);font-size:.82em;}
.cookie-inner{max-width:700px;margin:0 auto;display:flex;flex-direction:column;gap:12px;}
.cookie-bar p{margin:0;line-height:1.5;color:#e0e0e0;text-align:center;}
.cookie-bar p a{color:#f5c842;text-decoration:underline;}
.cookie-btns{display:flex;gap:8px;justify-content:center;}
.cookie-btn-accept{background:#2e7d32;color:#fff;border:none;padding:10px 24px;border-radius:8px;cursor:pointer;font-size:.88em;font-weight:600;min-height:48px;min-width:48px;}
.cookie-btn-accept:hover{background:#1b5e20;}
.cookie-btn-reject{background:transparent;color:#ccc;border:1px solid #555;padding:10px 24px;border-radius:8px;cursor:pointer;font-size:.88em;min-height:48px;min-width:48px;}
.cookie-btn-reject:hover{background:rgba(255,255,255,.05);color:#fff;}
.legal-page{background:#fff;padding:30px 16px;min-height:60vh;}
.legal-page h1{font-size:1.45em;margin-bottom:.6em;color:#1a1a2e;border-bottom:3px solid #f5c842;padding-bottom:10px;display:inline-block;}
.legal-page h2{font-size:1.15em;margin-top:1.6em;margin-bottom:.4em;color:#1a1a2e;}
.legal-page h3{font-size:1.02em;margin-top:1.2em;margin-bottom:.35em;}
.legal-page p,.legal-page li{color:#444;line-height:1.75;font-size:.9em;}
.legal-page ul,.legal-page ol{margin-bottom:1em;}
.legal-page li{margin-bottom:.35em;}
.legal-updated{color:#888;font-size:.82em;margin-bottom:1.5em;}
.contact-grid{display:grid;grid-template-columns:1fr;gap:24px;margin-top:20px;}
.contact-info-card{background:#f0f4f8;border-radius:12px;padding:20px 16px;display:flex;flex-direction:column;gap:16px;}
.contact-item{display:flex;gap:10px;align-items:flex-start;}
.contact-item .icon{font-size:1.4em;flex-shrink:0;margin-top:2px;}
.contact-item h4{margin-bottom:2px;font-size:.92em;}
.contact-item p{margin:0;color:#555;font-size:.87em;}
.contact-form{background:#fff;border-radius:12px;padding:22px 16px;box-shadow:0 2px 10px rgba(0,0,0,.06);border:1px solid #e8e8e8;}
.form-group{margin-bottom:14px;}
.form-group label{display:block;font-weight:600;font-size:.88em;margin-bottom:4px;color:#333;}
.form-group input,.form-group textarea,.form-group select{width:100%;padding:12px 14px;border:1px solid #ddd;border-radius:8px;font-size:16px;font-family:inherit;transition:border-color .2s;-webkit-appearance:none;appearance:none;}
.form-group input:focus,.form-group textarea:focus,.form-group select:focus{outline:none;border-color:#1a5276;box-shadow:0 0 0 3px rgba(26,82,118,.1);}
.form-group textarea{resize:vertical;min-height:90px;}
.form-check{display:flex;align-items:flex-start;gap:8px;margin-bottom:14px;font-size:.82em;color:#555;line-height:1.45;}
.form-check input[type="checkbox"]{margin-top:3px;flex-shrink:0;width:20px;height:20px;}
.breadcrumb{padding:8px 0;font-size:.82em;color:#888;}
.breadcrumb a{color:#1a5276;}
.breadcrumb span{padding:0 4px;color:#ccc;}
.disclaimer-top{background:#e8f5e9;color:#2e7d32;text-align:center;padding:7px 14px;font-size:.75em;font-weight:500;border-bottom:1px solid #c8e6c9;line-height:1.4;}
.cskf-modal{display:none;position:fixed;inset:0;z-index:100001;background:rgba(0,0,0,.6);justify-content:center;align-items:flex-end;padding:0;}
.cskf-modal-box{background:#fff;border-radius:18px 18px 0 0;max-width:100%;width:100%;padding:24px 20px 30px;position:relative;box-shadow:0 -10px 40px rgba(0,0,0,.2);animation:modalSlideUp .3s ease-out;max-height:92vh;overflow-y:auto;-webkit-overflow-scrolling:touch;}
@keyframes modalSlideUp{from{opacity:0;transform:translateY(100%)}to{opacity:1;transform:translateY(0)}}
.cskf-modal-close{position:absolute;top:12px;right:16px;background:none;border:none;font-size:1.5em;color:#999;cursor:pointer;min-width:44px;min-height:44px;display:flex;align-items:center;justify-content:center;}
.cskf-modal-close:hover{color:#333;}
button,a,.faq-q,[role="button"]{min-height:44px;}
input[type="checkbox"]{min-width:20px;min-height:20px;}
@media(min-width:375px){
  body{font-size:16px;}
  .container{padding:0 16px;}
  .hero{padding:36px 16px 32px;}
  .hero h1{font-size:1.55em;}
  .hero p{font-size:.95em;}
  .hero-stat .num{font-size:1.5em;}
  .feature-card{padding:18px 16px;}
  .features-grid{gap:12px;}
  .section{padding:32px 0;}
  .trust-badge{font-size:.76em;padding:9px 11px;}
  .faq-q{font-size:.95em;}
  .faq-a{font-size:.87em;}
  .risk-banner{font-size:.83em;padding:13px 15px;}
}
@media(min-width:600px){
  body{font-size:16px;}
  .container{padding:0 20px;}
  h1{font-size:1.85em;}
  h2{font-size:1.4em;}
  .nav-wrap{padding:12px 20px;}
  .hero{padding:50px 20px 44px;}
  .hero h1{font-size:1.9em;}
  .hero p{font-size:1.05em;}
  .hero-stats{gap:28px;}
  .hero-stat .num{font-size:1.85em;}
  .btn{display:inline-block;width:auto;padding:16px 36px;font-size:1.12em;}
  .btn-group{flex-direction:row;justify-content:center;}
  .features-grid{grid-template-columns:repeat(2,1fr);gap:18px;}
  .feature-card{padding:26px 20px;}
  .steps{flex-direction:row;flex-wrap:wrap;justify-content:center;}
  .step{flex:1;min-width:180px;max-width:260px;}
  .testimonials-grid{grid-template-columns:repeat(2,1fr);gap:18px;}
  .trust-row{grid-template-columns:repeat(3,1fr);gap:12px;}
  .footer-grid{grid-template-columns:1fr 1fr;}
  .cookie-inner{flex-direction:row;align-items:center;justify-content:space-between;}
  .cookie-bar p{text-align:left;}
  .contact-grid{gap:30px;}
  .section{padding:44px 0;}
  .risk-banner{padding:16px 20px;font-size:.88em;margin:24px 0;}
  .cskf-modal{align-items:center;padding:20px;}
  .cskf-modal-box{border-radius:14px;max-width:440px;padding:30px 26px;animation:modalIn .3s ease-out;}
  @keyframes modalIn{from{opacity:0;transform:scale(.95) translateY(16px)}to{opacity:1;transform:scale(1) translateY(0)}}
  .legal-page{padding:40px 20px;}
  .legal-page h1{font-size:1.6em;}
  .wa-chat{max-width:520px;}
}
@media(min-width:769px){
  body{font-size:16px;}
  h1{font-size:2.2em;}
  h2{font-size:1.6em;}
  h3{font-size:1.25em;}
  .nav-toggle{display:none;}
  .nav-menu{display:flex!important;flex-direction:row;position:static;background:transparent;padding:0;box-shadow:none;gap:6px;align-items:center;}
  .nav-menu li a{padding:8px 14px;border-radius:6px;font-size:.92em;border-bottom:none;}
  .nav-cta{margin:0;border-radius:6px!important;padding:8px 18px!important;}
  .hero{padding:70px 20px 60px;}
  .hero h1{font-size:2.4em;}
  .hero p{font-size:1.15em;}
  .hero-stats{gap:40px;margin-top:30px;}
  .hero-stat .num{font-size:2em;}
  .hero-stat span{font-size:.85em;}
  .btn{padding:17px 38px;font-size:1.15em;}
  .features-grid{grid-template-columns:repeat(3,1fr);gap:24px;margin-top:30px;}
  .feature-card{padding:28px 22px;}
  .feature-card:hover{transform:translateY(-4px);box-shadow:0 8px 24px rgba(0,0,0,.1);}
  .feature-icon{font-size:2.4em;}
  .step{max-width:280px;}
  .step-num{width:48px;height:48px;font-size:1.2em;}
  .risk-banner{padding:18px 24px;margin:30px 0;font-size:.9em;}
  .faq-q{font-size:1.05em;}
  .testimonials-grid{gap:24px;}
  .testimonial-card{padding:24px;}
  .trust-row{grid-template-columns:repeat(3,1fr);gap:14px;}
  .trust-badge{padding:10px 20px;font-size:.88em;}
  .footer-grid{grid-template-columns:2fr 1fr 1fr;gap:30px;}
  .site-footer{padding:40px 0 20px;font-size:.88em;}
  .contact-grid{grid-template-columns:1fr 1fr;gap:40px;}
  .contact-info-card{padding:28px;}
  .contact-form{padding:28px;}
  .section{padding:50px 0;}
  .legal-page{padding:50px 20px;}
  .legal-page h1{font-size:1.8em;}
  .legal-page h2{font-size:1.3em;}
  .cookie-bar{font-size:.85em;}
}
@media(min-width:1024px){
  .container{padding:0 24px;}
  .hero h1{font-size:2.6em;}
  .features-grid{gap:28px;}
  .footer-grid{gap:40px;}
}
a:focus-visible,button:focus-visible,[tabindex]:focus-visible{outline:2px solid #f5c842;outline-offset:2px;border-radius:4px;}
:focus:not(:focus-visible){outline:none;}
.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0;}
/* Educational content section */
.edu-content{max-width:760px;margin:0 auto;text-align:left;}
.edu-content h3{margin-top:1.5em;margin-bottom:.4em;color:#1a1a2e;font-size:1.1em;}
.edu-content p{line-height:1.75;color:#333;}
.edu-content ul{margin:0 0 1em 1.2em;line-height:1.75;color:#333;}
.edu-content ul li{margin-bottom:.4em;}
.edu-warning{background:#fff3cd;border:1px solid #ffc107;border-radius:10px;padding:16px 20px;margin-top:1.5em;}
.edu-warning p{margin-bottom:0;font-size:.92em;line-height:1.6;color:#664d03;}
.edu-warning a{color:#856404;}
@supports(padding-bottom:env(safe-area-inset-bottom)){
  .cookie-bar{padding-bottom:calc(14px + env(safe-area-inset-bottom));}
  .cskf-modal-box{padding-bottom:calc(30px + env(safe-area-inset-bottom));}
  .site-footer{padding-bottom:calc(18px + env(safe-area-inset-bottom));}
}
/* Glossary */
.glossary-grid{display:grid;grid-template-columns:1fr;gap:12px;margin-top:20px;}
.glossary-item{background:#f8f9fa;border-radius:10px;padding:18px 16px;border-left:3px solid #1a5276;transition:transform .2s;}
.glossary-item:hover{transform:translateX(4px);}
.glossary-item h3{font-size:1em;color:#1a5276;margin-bottom:4px;}
.glossary-item p{color:#555;font-size:.88em;margin:0;line-height:1.65;}
/* Proceso */
.proceso-grid{display:grid;grid-template-columns:1fr;gap:16px;margin-top:20px;}
.proceso-item{background:#fff;border-radius:12px;padding:22px 18px;display:flex;gap:14px;box-shadow:0 2px 10px rgba(0,0,0,.05);border:1px solid #e8e8e8;}
.proceso-icon{font-size:1.8em;flex-shrink:0;margin-top:2px;}
.proceso-item h3{margin-bottom:8px;font-size:1.05em;}
.proceso-item ul{margin:0;padding-left:0;list-style:none;}
.proceso-item ul li{position:relative;padding-left:18px;margin-bottom:6px;font-size:.9em;color:#555;line-height:1.55;}
.proceso-item ul li::before{content:'\2022';position:absolute;left:0;color:#1a5276;font-weight:700;}
/* References */
.ref-grid{display:grid;grid-template-columns:1fr;gap:12px;margin-top:20px;}
.ref-card{display:block;background:#fff;border-radius:10px;padding:16px 18px;text-decoration:none!important;border:1px solid #e0e0e0;transition:all .2s;}
.ref-card:hover{border-color:#1a5276;box-shadow:0 4px 12px rgba(0,0,0,.08);}
.ref-card strong{display:block;color:#1a5276;font-size:1em;margin-bottom:3px;}
.ref-card span{display:block;color:#666;font-size:.85em;line-height:1.45;}
/* Sticky CTA */
.sticky-cta{position:fixed;bottom:0;left:0;right:0;z-index:9998;background:#fff;padding:10px 14px;box-shadow:0 -2px 12px rgba(0,0,0,.12);border-top:1px solid #e0e0e0;transform:translateY(100%);visibility:hidden;opacity:0;pointer-events:none;transition:transform .3s ease,opacity .3s ease,visibility .3s ease;}
.sticky-cta.visible{transform:translateY(0);visibility:visible;opacity:1;pointer-events:auto;}
.sticky-cta-inner{max-width:960px;margin:0 auto;display:flex;align-items:center;justify-content:space-between;gap:12px;}
.sticky-cta-text{font-size:.82em;color:#555;display:flex;align-items:center;gap:6px;}
.sticky-online{width:8px;height:8px;background:#2e7d32;border-radius:50%;display:inline-block;animation:stickyPulse 2s infinite;}
.sticky-cta-btn{padding:10px 20px!important;font-size:.9em!important;white-space:nowrap;display:inline-block!important;width:auto!important;}
@keyframes stickyPulse{0%,100%{opacity:1}50%{opacity:.4}}
@media(min-width:600px){
  .glossary-grid{grid-template-columns:repeat(2,1fr);gap:14px;}
  .proceso-grid{grid-template-columns:repeat(2,1fr);}
  .ref-grid{grid-template-columns:repeat(2,1fr);}
}
@media(min-width:769px){
  .glossary-grid{gap:18px;}
  .glossary-item{padding:20px 18px;}
  .proceso-item{padding:26px 22px;}
  .ref-grid{grid-template-columns:repeat(4,1fr);gap:16px;}
  .sticky-cta{visibility:hidden!important;opacity:0!important;pointer-events:none!important;}
}
@supports(padding-bottom:env(safe-area-inset-bottom)){
  .sticky-cta{padding-bottom:calc(10px + env(safe-area-inset-bottom));}
}
@media print{
  .site-header,.cookie-bar,.btn-group,.nav-toggle,.wa-chat,.sticky-cta{display:none!important;}
  body{color:#000;background:#fff;font-size:12pt;}
  .hero{background:#f5f5f5!important;color:#000!important;}
  .hero h1,.hero p{color:#000!important;}
}
/* Below-fold performance */
.section:not(.hero){content-visibility:auto;contain-intrinsic-size:auto 500px;}
/* Reduced motion */
@media(prefers-reduced-motion:reduce){*,*::before,*::after{animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important;scroll-behavior:auto!important;}}